EPOS SYSTEM INSTALLATIONS

A SEAMLESS & STRESS-FREE SWITCH WITH EPOS SYSTEM INSTALLATIONS

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EPOS INSTALLATIONS & TRAINING

Full installation and training services provided as standard to ensure the correct setup is achieve and you’re confident using your new EPoS System.

EPOS SYSTEM INSTALLED WITH MINIMAL INTERRUPTIONS TO YOUR DAILY PROCESSES

AUTHORISED INSTALLATION PARTNERS

EPoS System installation by ICRTouch Authorised Partners who have a wealth of experience.

SYSTEM DELIVERED READY TO TRADE

No loss of valuable time since the EPoS Systems are delivered ready to trade straight from initial setup.

PRE-LOADED SUPPORT SYSTEM

EPoS Systems delivered with pre-loaded remote support software that’s easily accessible if required..

ONLINE AND OFFLINE TRAINING

Provided with structured training schedule with sessions online or off-site at our Derby office.

WE HELP BUSINESSES THRIVE EVERY SINGLE DAY

120,000

Support Processing Transactions Per Day

92%

Queries Resolve On The First Call

5 MINS

We Solve Most Challenges Within

OPEN 364

The Only Day We Close Is Xmas Day

OUR REVIEWS

WHAT DO OUR CLIENTS SAY?

Sally Hartshorne
Sally Hartshorne
2022-11-17
My experience of the service from Norcon has always been first rate. They work with you in the best interests of your business and provide great advice and support. The staff are friendly, helpful. They have a good technical knowledge of the system but always explain things in a manner that is easy for me to understand. We mostly deal with Steve and Yvonne who go out of their way to give a great service.
chantelle chapman
chantelle chapman
2022-11-17
Super company, super staff, always there in a crisis. Can't recommend highly enough.
shawn grace
shawn grace
2022-11-17
I have dealt with Norcon computers for a good numbers of years. I have always found them very helpful and efficient. Would 100% recommend them.
Collyers Nurseries & Piptree Cafe
Collyers Nurseries & Piptree Cafe
2022-11-16
Excellent technical service providers for our ICR tills and card terminals. Really appreciate the can-do-attitude when things get tricky or unusual issues arise.
Lawrence Homer
Lawrence Homer
2022-11-16
We have been clients of Norcon for over 30 years and have received excellent service and instant advice when necessary. All staff are friendly , helpful and knowledgeable
Admin Officer
Admin Officer
2022-11-16
Norcon Computers have been supporting the club for approximately 3 years. Great service, support and all round good guys. No problem is too small for them to fix. Would recommend these guys to anyone who is looking to migrate to another EPOS system.
Hilary Jones
Hilary Jones
2022-11-16
We have had Norcon Computer software and tills for over 5 years and would thoroughly recommend them for their excellent systems and back up service . Nothing is too much trouble and Steve, Matt and Rob are always very helpful polite and friendly and most importantly always solve the problem . They are brilliant.
alan.graves
alan.graves
2022-04-09
Support is brilliant. No silly recorded messages, real people that answer the phone. Can't do enough for you.

STAGE 1: EPOS PRE-INSTALLATION

EPOS SYSTEM DESIGNED BESPOKE TO THE NEEDS OF YOUR BUSINESS

Following a discussion, the EPoS till system will be designed to accommodate your business’ unique offerings prior to installation. The system will be have customised tiled interface buttons, shortcut category tiles, pre-loaded files and multi ‘layaway’.

STAGE 2: EPOS Installation

PROFESSIONALLY INSTALLED EPOS SYSTEMS BY AN EXPERT TEAM

Leave the technical stuff to the experts, your EPoS System will be installed by ICRTouch Authorised Partners who will have a wealth of experience in the sector you are operating in. Installation will be complete with a ready to use setup.

STAGE 3: EPOS LAUNCH

A SEAMLESS TRANSITION TO YOUR BRAND NEW LIVE EPOS SYSTEM

From the moment your EPoS System installation is complete, you’re ready to resume service as normal. The ready to trade systems ensure there is no costly delays or holdbacks forcing closure, they fit perfectly into your business from day one.

STAGE 4: EPOS AFTER CARE

ON-GOING SPECIALIST SUPPORT PROVIDED TO HELP 364 DAYS A YEAR

Dedicated support systems are in-place from the moment of installation with Helpdesk support available 364 days a year (with the expiation of Christmas Day). Expert support for both software & hardware issues, getting you up and running as soon as possible.

WANT TO KNOW MORE?

BOOK A FREE CALL BACK OR SPEAK TO ONE OF OUR EXPERTS NOW

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WHY TRUST NORCON FOR YOUR EPOS SYSTEMS?

UTILISING OUR EXCEPTIONAL EXPERIENCE TO DELIVER OUR SPEEDY SERVICE PROMISE

40+ YEARS

40+ years trading and 200+ years experience.

UK BASED

Operating UK based support centre in Derby.

364 DAYS

Support available 364 days a year.

REAL PEOPLE

Contact local specialists with no hold times.

24 HR PROMISE

Deal with all queries within 24 hours.

92% SOLUTIONS

We resolve 92% of queries within 5 minutes.

1 BILLION

Helped businesses fulfil over 1 billion transactions.

REMOTE FIX

Get a speedy virtual solution to any problems.

FREQUENTLY ASKED QUESTIONS ABOUT NORCON EPOS INSTALLATIONS

Got a question about EPOS Systems installations? We’ve covered some of the most popular questions we get asked.

Absolutely! A full survey of customers’ requirements is done prior to the build and installation to ensure the system is bespoke to your business’ needs.

Yes, in most cases it is possible to import an existing EPoS product file into the new system.

We can also provide helpful supplier files from most wholesalers.

Yes, in most cases you can. However, a full assessment of the hardware you propose to use would be undertaken.

Any identified issues would be flagged to you prior to accepting your order.

You are not required to do any work to get your EPoS System up and running. We provide a ready-to-trade system bespoke to your needs based on your initial survey. You are not required to do any work to get your EPoS System up and running. We provide a ready-to-trade system bespoke to your needs based on your initial survey.

We have a variety of training options available to suit your availability.

We have online training sessions that can be booked at a convenient time to suit you.

From our experience, small multiple sessions of an hour or less are the most effective.

Norcon provides support bespoke to your business’ needs providing the helping hand you need to keep your business operating smoothly and minimising the potential for costly downtime during times of frustration.

You are not required to have a support package from us however we have a full range of support packages available for those customers who require ongoing support.

Get a free instant quote today & discover your potential to drive in revenue & minimise service time say?

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